Shed Parts & Missing Claim
1
Which Shed Do You Order?
Pick your range first, then the size and finish. Compare the roof shape, doors and windows with your shed.
Not sure which one you have? Choose the closest match — we confirm it from your photos anyway.
2
Where is the issue located?
Select the area of your product where the issue or missing part is.
Choose your product above to open the parts diagram.
Left Side viewUpload this image in the theme editor
Back viewUpload this image in the theme editor
Right Side viewUpload this image in the theme editor
Interior viewUpload this image in the theme editor
Left Side viewUpload this image in the theme editor
Back viewUpload this image in the theme editor
Right Side viewUpload this image in the theme editor
Interior viewUpload this image in the theme editor
Roof panelOne of the large sloped panels that form the top
Ridge capThe long capping strip that covers the join along the very top
Roof edge trimNarrow trim finishing the front and back edges of the roof
Roof beamInternal beam the roof panels lock down onto
Gable end panelTriangular panel closing the peak at each end
Roof corner capSmall moulded cap where roof, trim and wall meet
Roof seal stripFoam strip between the roof panels and the wall top rail
Lid panelThe lift-up top of the storage unit
Lid hingeHinge running along the back edge of the lid
Lid gas strutDamper that holds the lid open
Something else in this area
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Door panel — leftThe left-hand leaf of the double door
Door panel — rightThe right-hand leaf of the double door
Door frameThe surround the doors close against
Hinge setTop and bottom hinge pins for one door leaf
Classic handleThe original-style pull handle
Comfort handleThe current-generation handle
Slide boltBarrel bolt that holds the second door shut
Lock set with keysKeyed lock cylinder, catch and two keys
Lock catch plateThe metal plate the lock or bolt drops into
Floor boltDrop bolt at the base of the right-hand door
Sliding door rollerWheel carriage the sliding door hangs from
Sliding door trackTop rail the rollers run along
Door stopper / damperEnd stop that slows the door as it closes
Door seal stripRubber strip along the closing edge
Magnet catchSmall magnet that keeps the door from swinging open
Something else in this area
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Wall panelOne vertical panel in the side or back wall
Corner postThe upright that joins two walls at a corner
Wall top railHorizontal rail capping the wall where the roof sits
Wall base railHorizontal rail where the wall meets the floor
Panel joining stripSlim strip that locks two wall panels together
Back wall panelA panel from the rear wall specifically
Embossed texture panelSanded and embossed finish panel
Woodgrain printed panelPrinted woodgrain finish panel
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Square window paneThe plain single-pane window
Grid windowWindow with moulded glazing bars
Sliding window sashThe pane that slides open
Window frameThe surround the pane clips into
Window trim pieceDecorative trim either side of the window
Window sealRubber gasket around the pane
Racetrack vent coverThe oval louvre cover on the wall or gable
Vent insect meshFine mesh behind the vent cover
Smart light moduleThe light unit that clips into the vent housing
Ambient light stripInterior accent light strip
Light cover / charging capCover over the light's battery or charging port
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Floor panelOne section of the floor you stand on
Floor base railPerimeter rail the walls sit into
Centre joistSupport running under the middle of the floor
Floor corner connectorCorner piece joining two base rails
Anchor bracketBracket for fixing the base down to the ground
Levelling padShim used to level the base on uneven ground
Base footMoulded foot under a storage unit
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Y-hookSingle wall hook for tools and hoses
Rail hook barMulti-hook bar that mounts across the wall
Mesh hanging panelPerforated panel for baskets and hooks
Hanging basketBasket that clips onto the mesh panel
Shelf boardOne shelf from the multi-tier shelf kit
Shelf bracketSupport bracket the shelf board rests on
Shelf support clipSmall clip that locks a shelf into the wall
Hook mounting screwScrew and washer for fitting a hook
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Self-tapping screwThe main assembly screw used throughout
Bolt & nut setLonger fixings used at the corners and base
Metal bracketReinforcing bracket at a joint
Panel clipPlastic clip holding panels together
WasherFlat or sealing washer
Ground anchor screwLong screw for fixing the base to a slab or deck
Spare fixings bagThe complete bag of screws and clips for your model
Assembly toolThe hex key or driver supplied in the box
Something else in this area
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That's completely fine — most people don't know the part names. Choose the option below, describe where it goes in your own words, and attach photos to our reply. Our team identifies it for you.
Something else in this area
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The diagram is a location reference, not a scale drawing. Part names are the names our support team uses — you don't need a part number to claim.
Accessories, fittings & assembly help
What comes in the box, what's optional, and how to fit it.
What comes with your model
Standard — square window, comfort handle with slide bolt, racetrack vent (no light), Y-hooks plus a rail hook.
Pro — grid window, printed woodgrain walls, vent with smart light module, mesh hanging panel and 2–3 baskets.
Ultra — sliding window with trims, keyed premium lock, smart light plus ambient light strip, and a multi-tier shelf kit.
Hooks & racks by size
Sheds 4–6 ft: 3 Y-hooks + 1 rail hook. Sheds 8–10 ft: 5 Y-hooks + 2 rail hooks. Pent sheds follow the width: 6–8 ft gets 3 + 1, 10–12 ft gets 5 + 2.
Storage cabinets: 2 Y-hooks + 1 rail hook. Pro and Ultra add a mesh panel; Ultra adds baskets.
Optional accessories
Extra mesh hanging panels, baskets, shelf kits and hook sets fit every model in the same range and can be added at any time. Tell us your model and we'll confirm what fits before you buy.
Lost your assembly instructions?
Ask us and we'll email the assembly guide for your exact model. Include your order number if you have it.
