Change an Order

Request a change promptly. Availability depends on how far fulfillment has progressed.

Before requesting a change

Have your order number, checkout email and the exact change ready. Submit one clear request through Customer Care. We will check the fulfillment stage before confirming whether the change is possible.

Request order review

Address, phone and delivery instructions

Tell us which details need correction and provide the complete replacement information. If a shipment is already with the carrier, an address change or reroute may be unavailable or subject to carrier restrictions and fees. Do not assume an edit in your account changes an existing order.

Product, size, color or quantity

Changing the product selection can require cancellation and a new order rather than a direct edit. Availability, price and promotions are checked for the replacement order. Wait for confirmation before placing another order if you want to avoid duplicates.

After shipping

We cannot promise to stop an in-transit shipment. Review return options and contact us before sending anything back.

Questions about this topic

Does submitting a request update my order?

No. Your original order remains in effect until Customer Care confirms an accepted change.