Terms of Service

Effective date: 2026.07.23

OVERVIEW

This website and online store are operated by TERKKIN. Throughout these Terms of Service, the terms “TERKKIN,” “we,” “us,” and “our” refer to TERKKIN INC.   

TERKKIN provides this website, together with its associated information, content, features, tools, products, customer support, and other services, to offer customers a convenient online shopping experience. Collectively, these are referred to as the “Services.”

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer the Services.

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced in these Terms, govern your access to and use of the Services.

Please read these Terms carefully. They contain important information about your legal rights and obligations, including warranty disclaimers, limitations of liability, and dispute-related provisions.

By visiting our website, creating an account, placing an order, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you must not access or use the Services.

SECTION 1 — ELIGIBILITY, ACCESS, AND ACCOUNTS

1.1 Eligibility

By using the Services, you confirm that you have reached the legal age of majority in your country, state, province, or territory of residence.

 If minors may use the website, specify whether they may do so only under the supervision and with the consent of a parent or legal guardian.

1.2 Information You Provide

To browse the Store, create an account, communicate with us, or purchase Products, you may be required to provide information including your name, email address, telephone number, billing details, payment information, and delivery address.

You represent that all information you provide is accurate, current, complete, and lawfully provided. You agree to update this information when necessary so that we can process your orders and communicate with you.

1.3 Account Security

You are responsible for maintaining the confidentiality and security of your account credentials. You are also responsible for all activities carried out through your account, except where responsibility cannot legally be assigned to you.

You must notify us promptly if you believe your account has been accessed or used without authorization.

You may not sell, transfer, assign, sublicense, or otherwise make your account available to another person without our prior written permission.

SECTION 2 — PRODUCTS AND PRODUCT INFORMATION

2.1 Product Descriptions

We take reasonable steps to describe and display our Products accurately. However, photographs, illustrations, videos, measurements, colors, finishes, textures, and other visual representations are provided for general reference.

The appearance of a Product may vary depending on screen settings, lighting conditions, manufacturing batches, materials, photography, and other factors outside our control.

Minor variations that do not materially affect a Product’s function or overall character will not necessarily constitute a defect.

2.2 Natural Materials and Outdoor Products

Certain Products, including outdoor furniture, wooden structures, storage sheds, timber Products, and Products made from natural materials, may display natural variations in grain, texture, knots, tone, pattern, or finish.

Natural materials may also change in appearance over time due to sunlight, moisture, temperature, humidity, weather exposure, maintenance, and ordinary use.

[VERIFY: Confirm the materials sold and whether natural checking, movement, fading, oxidation, weathering, or color variation should be identified as expected characteristics rather than manufacturing defects.]

2.3 Measurements and Site Suitability

Product dimensions and capacities are approximate unless expressly stated otherwise. You are responsible for reviewing the Product specifications and confirming that:

  • the Product is suitable for its intended purpose;
  • the Product will fit in the intended location;
  • access routes, doorways, gates, stairways, lifts, and delivery areas are sufficiently large;
  • the ground, foundation, base, wall, or supporting surface is appropriate;
  • the Product complies with any applicable planning, building, zoning, safety, lease, landlord, or homeowners’ association requirements.

[VERIFY: Add any permitted manufacturing tolerances for sheds, furniture, panels, or other Products.]

2.4 Assembly and Installation

Some Products may require assembly, installation, anchoring, treatment, levelling, adjustment, or ongoing maintenance.

Unless installation is expressly included in your order, you are responsible for arranging safe and proper assembly or installation in accordance with the supplied instructions.

Where appropriate, assembly or installation should be performed by a competent and suitably qualified person.

2.5 Foundations, Ground Preparation, and Utilities

For sheds, structures, and other Products requiring a prepared site, you are responsible for ensuring that the site is level, stable, adequately drained, accessible, and otherwise suitable before delivery or installation.

You must identify and protect underground or concealed utilities, pipes, cables, drainage systems, and other infrastructure before any ground preparation, drilling, anchoring, or installation takes place.

[VERIFY: Specify foundation requirements and whether failed delivery or installation charges apply when a site is unsuitable.]

2.6 Permits and Approvals

You are responsible for determining whether planning permission, a building permit, landlord approval, homeowners’ association approval, or any other consent is required before purchasing, placing, assembling, or installing a Product.

Unless we expressly agree otherwise in writing, TERKKIN does not obtain permits or approvals on your behalf.

2.7 Weather Conditions and Product Security

Outdoor Products must be assembled, installed, secured, anchored, maintained, and used in accordance with the manufacturer’s instructions.

Unless expressly advertised as suitable for a particular condition, Products are not represented as being suitable for extreme winds, storms, flooding, heavy snow loads, fire exposure, seismic activity, or other severe conditions.

You are responsible for taking reasonable precautions to protect Products during adverse weather, including closing or securing doors, covers, parasols, canopies, lids, and movable components.

[VERIFY: Confirm Product-specific wind, snow-load, water-resistance, UV-resistance, fire-safety, or anchoring specifications before publishing any performance statement.]

2.8 Product Availability and Changes

Product descriptions, specifications, prices, materials, finishes, packaging, and availability may be changed without notice.

We may discontinue a Product or limit the quantity available to a particular customer, household, geographic area, or jurisdiction, subject to applicable law.

SECTION 3 — ORDERS

3.1 Placing an Order

Submitting an order constitutes an offer to purchase the Products listed in that order.

An automated order acknowledgement confirms only that we have received your order. It does not necessarily mean that your order has been accepted.

A binding purchase contract is formed only when we expressly confirm acceptance of the order or dispatch the Products, depending on the process described in your order confirmation.

Confirm the exact point at which TERKKIN accepts an order.

3.2 Order Acceptance and Refusal

We may accept, reject, limit, or cancel an order where reasonably necessary, including where:

  • a Product is unavailable;
  • pricing or Product information contains an obvious error;
  • payment cannot be authorized;
  • we reasonably suspect fraud or unauthorized activity;
  • delivery is unavailable to the requested address;
  • an order exceeds applicable quantity limits;
  • fulfilling the order would violate applicable law.

Where we reject or cancel an order after payment has been collected, we will refund the relevant amount using the original payment method, subject to applicable law.

3.3 Reviewing Your Order

You are responsible for reviewing Product selections, quantities, dimensions, finishes, delivery information, and other order details before submitting an order.

Please contact us promptly if you need to request a change or cancellation. We cannot guarantee that an order can be changed or cancelled once processing, customization, production, packing, or dispatch has begun.

3.4 Custom and Made-to-Order Products

Products that are custom-made, personalized, altered, cut to size, specially ordered, or manufactured according to customer specifications may not be cancelled or returned after production has begun, except where the Product is defective or the law provides otherwise.

3.5 Returns and Exchanges

Returns, exchanges, cancellations, and refunds are governed by our Refund Policy:

Nothing in these Terms limits any mandatory consumer rights that apply to your purchase.

3.6 Personal Use and Resale

Unless we expressly agree otherwise in writing, Products are offered for personal or household use and not for unauthorized commercial resale, distribution, or export.

[VERIFY: Remove or revise this clause if trade or wholesale customers are permitted.]

SECTION 4 — PRICES, TAXES, AND PAYMENT

4.1 Prices

Prices, discounts, and promotional offers may change without notice.

The price charged will normally be the price displayed when you submit your order, subject to correction of obvious pricing errors and any rights available under applicable law.

Unless expressly stated otherwise, displayed prices applicable sales tax, value-added tax, goods and services tax, delivery charges, installation charges, customs duties, import taxes, and other fees.

4.2 Additional Charges

Delivery, handling, assembly, installation, customs, import, remote-location, failed-delivery, or other applicable charges will be disclosed before checkout or otherwise communicated to you before the order is accepted.

You are responsible for customs duties, import taxes, brokerage charges, and similar governmental charges where these are not expressly included in the price.

[VERIFY: Confirm responsibility for duties under your shipping arrangements and applicable Incoterms, if used.]

4.3 Promotions

Promotions, discount codes, bundles, gifts, and special offers may be subject to separate conditions, eligibility requirements, exclusions, and expiry dates.

Unless expressly stated otherwise:

  • promotions cannot be exchanged for cash;
  • promotions cannot be combined;
  • discounts cannot be applied retrospectively;
  • promotions remain subject to Product availability.

If promotional terms conflict with these Terms, the specific promotional terms will govern in relation to that promotion.

4.4 Payment Information

You agree to provide accurate, current, and complete billing, payment, and account information.

By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize the relevant charges.

Payment processing may be provided by third-party payment providers and may be subject to their separate terms and privacy policies.

SECTION 5 — SHIPPING, DELIVERY, AND COLLECTION

5.1 Delivery Estimates

Delivery dates and times are estimates unless we expressly confirm a guaranteed delivery service in writing.

We will take reasonable steps to deliver within the estimated period, but delays may occur due to Product availability, manufacturing, carrier operations, customs procedures, weather, road restrictions, access problems, labor disruptions, or other circumstances outside our reasonable control.

Nothing in this section excludes rights or remedies that cannot legally be excluded.

5.2 Delivery Information and Access

You are responsible for providing a complete and accurate delivery address, contact details, access information, and any relevant delivery restrictions.

Before placing an order, you must ensure that the delivery vehicle and delivery personnel can safely access the delivery location.

[VERIFY: Specify whether delivery is curbside, doorstep, room-of-choice, garden placement, or another service level.]

Unless expressly included, standard delivery does not include:

  • unpacking;
  • assembly or installation;
  • disposal of packaging;
  • movement through a building or garden;
  • crane or lifting equipment;
  • site preparation;
  • removal of doors, fences, windows, or other obstructions.

5.3 Large and Heavy Products

Large Products, including sheds, structures, furniture sets, and storage units, may require additional delivery access, assistance, or specialist handling.

[VERIFY: State whether the customer must provide able-bodied assistance, whether the carrier provides unloading, and what happens if safe delivery is not possible.]

5.4 Failed or Refused Delivery

Additional charges may apply where delivery cannot be completed because:

  • the address or contact information is incorrect;
  • nobody is available to receive the order where attendance is required;
  • access is unsafe, obstructed, or unsuitable;
  • the Product does not fit through the available access route;
  • delivery is refused without a valid legal reason.

[VERIFY: State the applicable redelivery, return, storage, and cancellation charges.]

5.5 Inspection on Delivery

You should inspect the packaging and Products as soon as reasonably possible after delivery.

Visible damage, missing packages, or delivery discrepancies should be recorded with the carrier and reported to us promptly, together with photographs and relevant order information.

Failure to report an issue immediately does not remove any mandatory legal rights, but prompt notice may help us investigate and resolve the matter.

5.6 Title and Risk of Loss

Risk of loss or damage will pass to you at the time required by applicable law and as further described in our Shipping Policy.

For many consumer transactions, risk should remain with TERKKIN until the customer or an authorized recipient takes physical possession of the Products.

5.7 Shipping Policy

Additional delivery terms, service areas, estimated fulfilment times, and shipping charges are set out in our Shipping Policy:

SECTION 6 — INTELLECTUAL PROPERTY

6.1 Ownership

The Services and their contents—including trademarks, business names, logos, text, Product descriptions, photographs, illustrations, graphics, videos, audio, software, page layouts, and design elements—are owned by or licensed to TERKKIN and are protected by applicable intellectual property laws.

6.2 Permitted Use

You may access and use the Services for lawful, personal, and non-commercial purposes.

Without our prior written permission, you may not:

  • copy, reproduce, republish, distribute, or publicly display Store content;
  • modify or create derivative works from Store content;
  • download or store substantial portions of the Store;
  • use Product photographs or descriptions for resale or commercial purposes;
  • remove copyright, trademark, or ownership notices;
  • use our content to train, develop, or improve commercial automated systems or artificial-intelligence models.

This restriction does not prevent acts that cannot lawfully be restricted.

6.3 Trademarks

The TERKKIN name, logos, Product names, designs, and slogans are trademarks or other protected identifiers belonging to TERKKIN or its licensors.

Shopify’s name, trademarks, logos, and related branding belong to Shopify or its licensors.

Other names and trademarks appearing through the Services belong to their respective owners. No trademark may be used without the permission of its owner.

SECTION 7 — THIRD-PARTY TOOLS AND SERVICES

We may provide access to tools, applications, payment services, maps, reviews, delivery-tracking systems, or other features supplied by third parties.

We do not control every third-party tool and do not guarantee that it will be continuously available, secure, accurate, or suitable for your requirements.

Third-party tools are provided subject to the relevant provider’s terms and privacy practices. Your use of them is at your own discretion and risk, except where liability cannot legally be excluded.

We may add, replace, modify, or discontinue optional tools and features from time to time.

The Services may contain links to websites, content, or services operated by third parties.

A link does not necessarily mean that we endorse, control, or verify the third-party website or its content. We are not responsible for third-party websites, products, services, security practices, or privacy practices.

Before purchasing from or providing information to a third party, you should review its applicable terms and policies.

Questions or complaints concerning third-party products or services should normally be directed to the relevant third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Our Store is hosted by Shopify, which provides the technology platform used to operate the Services.

However, Products purchased through the Store are sold directly by TERKKIN. The purchase contract is between you and [INSERT FULL LEGAL BUSINESS NAME], not Shopify.

To the extent permitted by applicable law, Shopify is not responsible for the Products sold by TERKKIN, the fulfilment of your order, or any injury, loss, or damage arising from a Product or transaction between you and TERKKIN.

SECTION 10 — PRIVACY AND DATA PROTECTION

Our collection, use, storage, disclosure, and protection of personal information are governed by our Privacy Policy:

Because the Store is hosted by Shopify, Shopify may collect and process information relating to your access to and use of the Services to provide and improve its platform and related services.

Information may also be processed by payment providers, delivery companies, analytics providers, marketing providers, customer-support systems, and other service providers involved in operating the Store.

Personal information may be transferred to or processed in countries other than your country of residence, subject to the safeguards required by applicable law.

Please review our Privacy Policy for details regarding:

  • the categories of personal information collected;
  • the purposes for which information is used;
  • cookies and similar technologies;
  • third-party recipients;
  • international data transfers;
  • retention periods;
  • your privacy rights;
  • how to contact us regarding privacy matters.

SECTION 11 — REVIEWS, SUBMISSIONS, AND FEEDBACK

11.1 License

If you send, upload, publish, or otherwise provide reviews, photographs, comments, ideas, suggestions, proposals, or other content to us (“User Content”), you grant TERKKIN a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, adapt, publish, translate, distribute, and display that User Content for operating, improving, and promoting the Services.

11.2 Your Responsibilities

You confirm that:

  • you own the User Content or have permission to provide it;
  • the User Content is accurate to the best of your knowledge;
  • you have disclosed any payment, free Product, discount, or other incentive connected with a review;
  • the User Content does not violate another person’s intellectual property, privacy, publicity, or other rights;
  • the User Content is not unlawful, defamatory, threatening, abusive, obscene, fraudulent, or misleading;
  • the User Content does not contain malware or harmful code.

You must not impersonate another person, submit a review using a false identity, or misrepresent the origin of User Content.

11.3 Moderation

We may moderate, reject, edit, restrict, or remove User Content where we reasonably believe it violates these Terms, applicable law, or the rights of another person.

We are not obligated to publish, retain, respond to, or compensate you for User Content unless we have separately agreed to do so.

SECTION 12 — ERRORS AND CORRECTIONS

The Services may occasionally contain typographical errors, technical errors, inaccurate information, or omissions relating to Product descriptions, dimensions, specifications, prices, promotions, delivery charges, transit times, taxes, or availability.

Subject to applicable law, we may correct errors, update information, and cancel or amend affected orders.

Where an accepted order is affected by a material error, we will contact you and provide any cancellation, refund, or other remedy required by applicable law.

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use or attempt to use the Services:

  1. to violate any applicable law or regulation;
  2. to infringe intellectual property, privacy, publicity, or other legal rights;
  3. to harass, threaten, abuse, defame, discriminate against, or harm another person;
  4. to provide false, fraudulent, or misleading information;
  5. to impersonate another person or misrepresent your identity or authority;
  6. to transmit malware, viruses, malicious code, or harmful data;
  7. to send spam, unauthorized advertising, chain messages, or similar communications;
  8. to obtain personal information about another person without lawful authority;
  9. to interfere with the operation, availability, integrity, or security of the Services;
  10. to bypass access restrictions, authentication requirements, rate limits, CAPTCHAs, robot exclusions, or security measures;
  11. to scrape, crawl, harvest, extract, copy, or systematically collect Store content or data without our written permission;
  12. to reproduce, resell, exploit, or commercially use any unauthorized part of the Services;
  13. to engage in conduct that restricts another person’s lawful use of the Services;
  14. to expose TERKKIN, Shopify, our customers, or our service providers to liability or security risk.

We may suspend or terminate access where we reasonably believe these Terms have been violated, subject to applicable law.

SECTION 14 — SUSPENSION AND TERMINATION

You may stop using the Services at any time.

We may suspend, restrict, or terminate your account or access to the Services where:

  • you materially breach these Terms;
  • we reasonably suspect fraud, abuse, or unlawful activity;
  • your activity creates a security, operational, or legal risk;
  • payment remains outstanding;
  • we are required to do so by law or by a competent authority;
  • we discontinue the relevant Service.

Termination does not affect rights or obligations that arose before termination.

Sections that are intended by their nature to continue after termination—including intellectual property, payment obligations, disclaimers, liability limitations, indemnification, governing law, and dispute provisions—will remain in effect.

SECTION 15 — WARRANTIES AND DISCLAIMERS

15.1 Mandatory Rights

Nothing in these Terms excludes, restricts, or modifies any warranty, guarantee, condition, consumer right, or remedy that cannot lawfully be excluded or restricted.

15.2 Website Information

We take reasonable steps to maintain accurate and useful information. However, general content provided through the Services may not always be complete, current, or suitable for your particular circumstances.

You are responsible for reviewing Product specifications, assembly instructions, safety information, maintenance requirements, and site conditions before purchasing or using a Product.

15.3 Services

To the maximum extent permitted by applicable law, the Services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, secure, or compatible with every device or system.

15.4 Products

Any Product warranty will be limited to the warranty expressly provided with the Product, in our Warranty Policy, or under applicable law.

SECTION 16 — LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded for fraud, fraudulent misrepresentation, willful misconduct, gross negligence, death or personal injury caused by negligence, or breach of mandatory consumer rights.

Subject to the preceding paragraph and to the maximum extent permitted by law, Terkkin will not be liable for indirect, incidental, special, punitive, or consequential losses that were not reasonably foreseeable when the purchase contract was formed.

This may include loss of profit, revenue, business opportunity, anticipated savings, goodwill, or data.

SECTION 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to compensate TERKKIN for losses, liabilities, damages, and reasonable legal costs arising directly from:

  • your unlawful use of the Services;
  • your material breach of these Terms;
  • your infringement of another person’s rights;
  • User Content submitted by you that violates applicable law or these Terms.

This obligation will not apply to the extent that a claim results from TERKKIN’s own negligence, breach, unlawful conduct, or failure to take reasonable steps to reduce its loss.

We will notify you of a relevant third-party claim within a reasonable period and provide reasonable information concerning the claim.

Any control of the defence or settlement must be exercised reasonably. No settlement imposing non-monetary obligations on you may be entered into without your consent, which must not be unreasonably withheld.

SECTION 18 — SEVERABILITY

If a provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable.

If it cannot be made enforceable, it will be severed from these Terms. The remaining provisions will continue in effect.

SECTION 19 — WAIVER AND ENTIRE AGREEMENT

A failure or delay by either party to exercise a right under these Terms does not waive that right.

These Terms, together with the policies and documents expressly incorporated into them, constitute the agreement between you and TERKKIN concerning your use of the Services and purchases made through the Store.

They replace prior communications or agreements concerning the same subject matter, except where otherwise expressly agreed in writing.

Nothing in this section excludes liability for fraud or fraudulent misrepresentation.

SECTION 20 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written permission, except where applicable law allows otherwise.

We may transfer our rights or obligations as part of a merger, reorganization, financing, business sale, asset transfer, or similar transaction, provided that the transfer does not unlawfully reduce your rights.

SECTION 21 — GOVERNING LAW AND DISPUTES

These Terms and any dispute or claim arising from them will be governed by the laws of:

TERKKIN INC.   

The courts located in:

4245 N Central Expy, Ste 492, Dallas, Texas, 75205, United States 

will have jurisdiction, except where mandatory consumer-protection law gives you the right to bring a claim in another jurisdiction.

SECTION 22 — HEADINGS

Section headings are included for convenience and organization only. They do not alter the meaning or interpretation of these Terms.

SECTION 23 — CHANGES TO THESE TERMS

The current version of these Terms will be available on this page.

We may update these Terms to reflect changes to our Services, Products, business practices, technology, legal obligations, or regulatory requirements.

Where required by law, we will provide reasonable advance notice of material changes. The notice will state when the revised Terms take effect.

Changes will not apply retrospectively unless permitted by law and clearly stated.

Your continued use of the Services after revised Terms take effect may constitute acceptance where permitted by applicable law.

SECTION 24 — PRODUCT SAFETY, CARE, AND MAINTENANCE

You must follow all assembly, anchoring, installation, operating, care, maintenance, and safety instructions supplied with a Product.

You should inspect outdoor furniture, sheds, storage structures, fasteners, hinges, anchors, roofs, doors, panels, and supporting surfaces periodically for wear, movement, corrosion, damage, instability, or loose components.

Products must not be used where they are damaged, unstable, incorrectly assembled, inadequately anchored, overloaded, or otherwise unsafe.

Children must be supervised around Products where appropriate. Products must not be climbed on, altered, used as playground equipment, or used for an unintended purpose unless expressly designed for that use.

SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms, an order, or the Services may be sent to:

Legal trading name: 4245 N Central Expy, Ste 492, Dallas, Texas, 75205, United States

Website: terkkin.com 

Email address: garden@terkkin.com 

Business address: 4245 N Central Expy, Ste 492, Dallas, Texas, 75205, United States Telephone number: +1 (945)-391-1412